Wednesday, May 1, 2013

Clinical Team Manager--Highmark--Pittsburgh, PA

E-mail Mike Foster at for more information!!!

Manager, HMS Clinical Team
LocationPittsburgh, PA
General Purpose:
  •  Leads a team of licensed clinical professionals who deliver health coaching and case management services to Highmark members
  • Accountable for daily operation of unit including staffing and scheduling to ensure that member outreach is effective and completed within defined timeframes and according to established processes.
  • Ensures that team members are clinically competent and adequately trained in order to achieve member engagement targets as well as defined clinical and financial outcomes
  • Establishes and monitors individual and team performance goals providing feedback and taking action to ensure that goals are achieved
  • Leads/participates in work groups focused on continually improving the efficiency and effectiveness of the health coaching and case management services delivered to members
  • Ensures on-going staff development through education and opportunities for professional growth 
Highmark is an Affirmative Action/Equal Employment Opportunity (AA/EEO) employer.
Required Qualifications:
Bachelor's degree or equivalent training and experience
  • Licensed clinical professional in the Commonwealth of PA or state of West Virginia
  • 7 years of health-related work experience which must include either management/supervisory experience or experience leading/working on project teams
Preferred Qualifications:
  • Health or business-related Master's degree
  • Certification in case management
  • Experience in a comparable management role in a health-related setting
Knowledge, Skills, and Abilities:
  • Excellent interpersonal and communication skills
  • Strong analytic skills with ability to interpret, evaluate and act on productivity, clinical and financial data
  • Basic computer skills

No comments:

Post a Comment