Friday, February 8, 2013

Web Manager - Spectrum Health - Grand Rapids, MI

Mike.Foster@rightthinginc.com for more information!!!


If you are interested in being a part of dynamic, high performing workplace where you can grow your career and participate in an innovative environment, then you would be a great fit for our team! Spectrum Health is a not-for-profit, award winning, integrated health system based in West Michigan. Our organization includes a medical center, regional community hospitals, a dedicated children's hospital, a multispecialty medical group and a nationally recognized health plan, Priority Health. Our collaborative approach to patient care includes a commitment to provide an exceptional experience for patients and their families. We are looking for a Web Manager with business savvy and technical expertise to engage with teams and elevate our web presence.

As a Web Manager on our team, you will play a key role in:
·         Developing partnerships, driving strategy and delivering the web experiences that enable users to engage with their personal health information and insurance
:
·         Directing, establishing, maintaining and planning the overall policies and goals for a web innovations department.
·         Coordinating and negotiating with the hospital operations, marketing and sales groups.
·         Driving web release strategy, interacting with business development and product marketing to define requirements, and directing interaction with engineering and operations on product development.
·         Partnering with marketing departments to establish a road map for consumer website development.
·         Creating a highly efficient, effective and nimble team by strategic leadership and professional development.
·         Taking responsibility and ownership of strategic direction, implementation and maintenance of web solutions.
·         Managing and delivering a prioritized road map while creating an intake, evaluation and portfolio management process for web initiatives.
·         Managing web programs, budget, reporting and resources across the Spectrum Health System.
·         Creating and maintaining processes for engaging the web solutions team and service level agreement to manage client's expectations.
·         Managing the product development process by translating user requirements into action plans.
·         Maintaining, managing and tracking vendor relationships, contracts and service level agreements.

A successful member of our team requires:
·         5 years of experience of relevant digital experience within a service industry environment.
·         3 years of experience focused on the delivery of web project, technical project and management and delivery.
·         3 years of leadership experience in managing multiple, large cross-functional teams or projects and influencing senior level management and key stakeholders

Experience with project management, vendor management and contract management is preferred.






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