Wednesday, February 27, 2013

Tips for using resume keywords....

Tips for Using Resume Keywords

Director, Learning Shared Services - NCR - Duluth, GA

E-mail Mike.Foster@rightthinginc.com for more information!!



An exciting opportunity is available for an experienced Director – Learning Shared Services with a proven track record in leading the design, development and implementation of learning solutions in a globally key business functions to support NCR’s goals and improve business results. We are seeking an accomplished, dynamic, hard-working HR leader to develop and implement global learning solutions with a hands-on approach to ensure execution excellence across a fast paced, global, matrixed organization. This leader will be responsible for global learning and development solution implementation that includes programs, processes and technology while serving as a thought leader to HR Strategic Business Partners, Line of Business and Regional Leaders on how best to execute learning solutions that will attract, grow, develop and retain talent in key functional areas such as Sales, Services, Engineering, Global Operations and Corporate Infrastructure and Leadership Development around the world across multiple industries.

As a key contributor in advancing innovative and performance focused Talent and Organization Effectiveness strategies, this leader must possess exceptional business acumen, understanding of performance drivers and how they translate into innovative learning and development solutions, exceptional leadership skills, extensive global experience and have a “can do, roll-up your sleeves” attitude.
This position reports to the VP of Global Talent and Organization Effectiveness and will lead a global team and serve as a key contributor on Global Learning Governance Council.

Key areas of accountability:
• Work in collaboration with the Director of Learning Business Partners, Director Leadership and OE, Services with HR VP’s, HR Strategic Business Partners (HRSBP), business leaders and managers to proactively define the design, delivery, metrics, reporting strategy for learning solutions on a global basis to ensure they meet organizational performance needs and goals and adapting to diversity of audience needs.
• Build and manage a team that performs the complete instructional design process - needs assessment, define learning objectives, design and develop learning solutions and measure business impact for our business partners
• Owns overall project management of key learning resources which includes instructional designers, content developers, project managers, instructors and vendor partnerships.
• Leading and defining the learning management system strategy for NCRU and support services and its performance as established by the Global Governance Council and its support of all Talent and OE strategies.
• Lead and define the Global Learning Organizations content management strategy for effective and efficient and quality use of content to ensure the most current, relevant content available across all learning areas and reduce time to development for courseware.
• Bring “leading edge” thought leadership to Global Learning design methodologies to rapidly address organizational talent development needs for all functional areas including Leadership Development both for existing programs and initiatives and new and emerging business needs
• Manage the end to end cycle design, development, customization and implementation of learning solutions specific to the audience needs
• Lead a team of project managers, instructional designers, vendors and LMS partnership collaboration with the Director of Learning Business Partner and Director of Leadership and OE to lead, execute and measure the effectiveness of NCR’s Global Learning strategies and programs.
• Assess quality and success of programs and share feedback to validate effectiveness and suggest improvements
• Key contributor on the Global Learning Governance Council and in business planning discussions with HRSBP’s and senior leaders in determining learning and development related strategic priorities, investments and goals for measuring success in achieving NCR’s goals.
• Be a key contributor and communicator of the overall Global HR, Talent and OE organization strategies and key initiatives.
• Works in collaboration with the Director, Learning Business Partners and Director Leadership /OE to ensure learning solutions are resourced and managed for successful execution exceeding the expectations of our customers: managers, employees and Sr. Leaders.
• Provides leadership project management strategies and expertise for all learning initiatives
• Responsible for training facilities globally.
• Develop and manage a funding model/budget for the Learning Shared Services Organization and co create the Global Learning Budget with the Director, Learning Business Partners , and Director of Leadership and Organization Effectiveness for a total Global Learning Budget.
• Assist in the development of metrics that are linked to NCR’s key strategic goals and improve the performance of the Talent/OE organization
• Innovative, advanced knowledge and experience in contemporary adult learning theories and technology practices , such as instructor led training (ILT), leader-led learning, self-study, blended learning and e-learning
• Coaches in a way that builds self-confidence and self-reliance.
• Encourages, values, and supports differences and works to find "win-win" solutions to differences of opinion. What You Will Bring -

Qualifications:
• Bachelor Degree required, Master’s Degree preferred in Business, Organization Development, HR or other learning / education related disciplines
• 10-15+ years of global experience in leading and developing innovative and leading edge performance based learning organization, strategies with proven results
• 10+ years leadership experience in design, developing, and implementing leading edge instructional design solutions in a complex, global environment across multiple industries
• 5+ years of hands on cross-functional and/or cross-line of business program and global project management
• Certified Project Management Professional (preferred)
• Experienced in LMS technology management and implementation
• A clear understanding of the business of learning and the return on investment / metrics that matter
• Demonstrated proficiency and experience in continuous improvement methodologies. Green Belt, Black Belt certifications preferred.
 

Qualifications

 Qualifications:
• Bachelor Degree required, Master’s Degree preferred in Business, Organization Development, HR or other learning / education related disciplines
• 10-15+ years of global experience in leading and developing innovative and leading edge performance based learning organization, strategies with proven results
• 10+ years leadership experience in design, developing, and implementing leading edge instructional design solutions in a complex, global environment across multiple industries
• 5+ years of hands on cross-functional and/or cross-line of business program and global project management
• Certified Project Management Professional (preferred)
• Experienced in LMS technology management and implementation
• A clear understanding of the business of learning and the return on investment / metrics that matter
• Demonstrated proficiency and experience in continuous improvement methodologies. Green Belt, Black Belt certifications preferred.

Tuesday, February 26, 2013

Implementation Specialist - Duluth, GA

Mike.Foster@rightthinginc.com for more details!



Position Summary:
The Implementation Specialist (IS) is part of a team of associates involved in customer engagements (projects).

For new installations, this involves the setup of the hardware, installation of the operating systems, installation and configuration of all related software, and documentation of the customer’s system configuration. In addition, the IS would be responsible for training the customer’s system administrators on the technical aspects of the solution, and supporting the customer during the execution of their Customer Test Plan, and early production periods to ensure that all systems are functioning properly.

For existing systems, the IS would be involved in defining and executing the proper technical implementation plan associated with expanding the system for additional volumes, adding new capture or delivery applications, and upgrading or replacing existing hardware/software components. Since these systems are used within production, careful planning and coordination of any required system downtime is a must.

The IS is responsible for documenting the changes made the customer’s hardware/software configuration. This will also include re-location/expansion strategies of capabilities across many sites in which the systems are installed. As the IS position is more of a technical generalist and a member of a team, each team member brings specific technical expertise to the overall capabilities of the team.

The goal of this position is to bring a specific expertise to the team, but grow your knowledge in all other areas of the team to become a well-rounded technical generalist. For this position, NCR is looking for experience in Oracle and MS SQL Server.  Support skillsets in MS Windows and UNIX (preferably AIX) environments, with a strong aptitude for learning new technical and system integration type skills. As such, the incumbent would be bring expert level skills in the following:

Database areas:
·         Capacity and Performance Planning for new and existing Oracle and MS SQL Server installations.
·         Setup and Installation of Oracle and MS SQL Server software.
·         Troubleshooting, finding root cause, and resolving performance issues.

Key Areas of Responsibility:
·         Extensive travel (50-65%) with some weekend and overnight system upgrades required in projects involving upgrades to current production systems.
·         Provide technical guidance to consultants and implementation requirements.
·         Database analysis for existing and new customers.
·         Gather customer requirements and maintain Oracle and MS SQL Server.
·         Design, implementation and support for Oracle.
·         Design and implementation for database backup and recovery.
·         Database software upgrades and data migration from previous versions.
·         Data migration and conversion (from legacy into DB, mapping and merging, non-partitioned to partitioned and vice versa).
 

Qualifications

 
Basic Qualifications:
Associate degree
4+ years of experience in MS platform (Windows and/or Unix Operating Systems, AIX preferred).
4+ years of experience in Oracle/Sequel Server Database.

Preferred Qualifications:
Bachelors Degree.
4+ years MS platform (windows and/or Unix operating systems preferable AIX)
Proficiency with Oracle, including database manipulation, backup/recovery procedures, performance tuning disaster recovery options and standard SQL scripting.

NCR Corporation NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia. Software Engineer II’s are responsible for the design, development and implementation of software for new and existing programs. They will interact daily with other team members to ensure that a quality product is delivered in a timely manner.

Monday, February 25, 2013

IT Business Alignment Manager - Harland Clarke - San Antonio, TX

E-mail Mike.Foster@rightthinginc.com for more information!!


IT BUSINESS ALIGNMENT MANAGER
Location:  San Antonio, TX
 
 
Position SummaryThis position will support the Contact Center Sales and Service line of business.  Develops and maintains senior level relationships within each of the business units that result in clear alignment of technology and business initiatives that enable the company to meet their financial and strategic business objectives. Understands direction and performs tasks required to satisfy the immediate needs of the business units while at the same time demonstrating the ability to think strategically and envision what the company Information Technology (IT) needs might be in the future. Has direct interaction with business unit leaders and acts as a liaison between IT and the business units (typically leadership for assigned business units).
 
Manages the business relationships and collects, analyzes, reviews, documents, and communicates business needs and requirements to the IT organization. Negotiates deliverables and requirements across multiple stakeholders. Assists IT personnel in understanding the technology needs of the business units, identifying common needs, and championing efforts within the IT organization to develop cost effective, innovative solutions. Assists business personnel in understanding technology capabilities and the corresponding benefits.
 
 Facilitates technology solutions development and implementation. Ensures all technical and functional designs for specific systems support business requirements. Partners with the IT areas to ensure adherence to enterprise IT policies and procedures for service delivery, infrastructure and applications. Responsible for ensuring that Technology Services are consistently delivered in accordance with service level expectations. Serves as an advocate and champion within IT for the users of IT services.


Key Duties / Responsibilities
 
  • Builds strong relationships with the assigned business units and the IT teams that support those business units. Acts as a liaison between IT and the business unit leaders. Manages the day-to-day relationship between the IT organization and the business stakeholders that depends on the IT organization to provide them with technology solutions and support. Communicates the status of IT initiatives, projects and operational performance to the business unit(s) he or she supports. Maintains a balanced perspective and reduces emotional reaction among IT or company employees during high-stress problem/crisis situations and keeps everyone focused on the primary objectives and critical tasks at hand.

    Manages the process of collecting, analyzing, reviewing, documenting, and communicating business needs and requests to the IT organization. Manages the expectations of business users. Negotiates deliverables and timing across multiple stakeholders. Leads the prioritization of business requests. Facilitates efforts within the IT organization to develop cost effective, innovative solutions. Reviews all technical and functional designs for specific systems. Monitors technology solutions development, implementation and delivery. Develops and maintains technology roadmaps for key applications and infrastructure that are critical to the business.

    Leads the development and on-going maintenance of service level agreements with the business units to establish joint accountability. Leads monthly IT Service Review meetings with the business units to review operational performance and validate that services measured and target goals set are still relevant. For Severity level 1, 2, or 3 incidents, communicates status updates to the business unit leaders as required. Initiates a service improvement program when IT operational performance is not meeting business unit expectations that may include documenting chronic issues and associated business impact, scheduling meetings with IT resources to determine and plan options to resolve the issues, and escalating to IT Leadership.

    Assists the business unit in developing business cases, identifying needed IT resources and coordinating the effort to obtain IT hours estimates to ensure all IT areas are accounted for. Participates in commissioned, discretionary, and run the business projects in a variety of roles as needed.

Supervisory ResponsibilityMay supervise the activity of technical resources as required.

Decision MakingExercises latitude in fulfilling responsibilities and determining technical objectives of assignments. Work is performed with minimal direction and supervision required.

Qualifications

 Education & Knowledge RequiredBachelor's degree and 8 + years relevant work experience.

Experience / Skills / Abilities Required
  • 8 - 10 years experience in Information Technology.
  • Strong ability to interact effectively and influence at all levels of the organization.
  • Strong ability to work effectively with multiple business and IT stakeholders.
  • Requires business process expertise and technical understanding of IT and impact on the business.
  • Dedication and commitment to top-quality service and to meeting customer expectations.
  • ITIL (IT Infrastructure Library) certification is a plus.
  • Strong perspective, understanding, and sensitivity towards company business issues.
  • Excellent oral and written communication skills. Strong relationship-building skills.
  • Results-oriented leadership and facilitation capabilities.
  • Creativity and flexibility in analytical skills to facilitate leveraging solutions for a win-win outcome.
  • Speed and responsiveness in the resolution of issues.
  • Natural leadership ability and strong work ethic.

Physical Requirements / Working ConditionsSedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the body. This kind of work involves sitting most of the time.

Harland Clarke is a leading provider of best-in-class integrated payment solutions, marketing services, security services, and retail products. It provides integrated solutions for financial institutions; investment firms; business-to-business clients; individual consumers; and small, medium and large businesses serving multiple industries. Harland Clarke's clients range in size from major financial institutions and corporate brands to micro-businesses and individual consumers. Within its payment solutions business, Harland Clarke provides products and services to nearly 15,000 banks and credit unions. Headquartered in San Antonio, Texas, the company employs more than 4,500 people nationwide and operates manufacturing and contact center facilities in multiple states and communities.

Thursday, February 21, 2013

Java Developer - NCR - Waterloo, Ontario

E-mail mike.foster@rightthinginc.com for more information!!!



About NCR Corporation NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia.

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

Primary responsibility is to develop high quality software solutions as a contributing member of a highly motivated team of Engineers. This individual will serve the “Software Engineering” role on an Agile team. Primary solution stack technology is Java.

Responsibilities include:
  • Develop high quality software which meets requirements, promotes re-use of software components, and facilitates ease of support.
  • Diagnose, isolate, and implement remedies for system failures caused by errors in software code.
  • Identifies and implements process improvements in engineering practices.
  • Utilize software based system maintenance and tracking tools.
  • Provide input and technical content for technical documentation, user help materials and customer training.
  • Conduct unit tests, track problems, and implement changes to ensure adherence to test plan and functional/nonfunctional requirements.
  • Analyze, design and implement software mechanisms to improve code stability, performance, and reusability. Participates and leads code review sessions. 
  • Create high fidelity estimates of their own work efforts.
  • Assist others in estimating task effort and dependencies, responsible for team commitments within the Sprint. 
  • May be asked to lead and advise other Engineering resources as part of project activities.
  • Participates with industry groups, stays current with technology and industry trends, disseminates knowledge to team members, forms best practices.
  • Communicate with Solution Management and other internal teams.  Participates in cross-functional collaboration within the organization.


BASIC QUALIFICATIONS:
  • Associate degree in Computer Science or related studies
  • 6+ years of experience in software design and development
  • 4+ years of experience in the following technologies:  JEE, Tomcat, JBOSS, Webshere application server.  Database:  One DBMF Database Management  - Oracle and Sequel Server.
  • Experience operating in an Agile environment, with a deep understanding of agile development principles.
  • Deep understanding of Software Development and Quality Assurance best practices


PREFERRED QUALIFICATIONS:
  • Bachelor’s Degree in Computer Science or related field
  • Knowledge of software development standards and protocols
  • Excellent written and verbal communication skills
  • Excellent teamwork and collaboration skills
  • Familiarity with Continuous Improvement and Six Sigma Lean principles.
  • Experience with tools utilized in development environment: Jira, Hudson, Subversion, Crucible, Fisheye
  • Green or Black Belt CI Certification


EEO Statement Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment. 

Wednesday, February 20, 2013

Tuesday, February 19, 2013

Registry Application System Analys - Spectrum Health - Grand Rapids, MI

E-mail me at mike.foster@rightthinginc.com for more information!!


Position Summary

Responsible for responding to requests from users for new or modified systems. This may involve planning, designing and analyzing various programs or software. Consults with users to identify current operating procedures, define system requirements, determine programming and output needs. Recommends and approves technical and procedural design for new or revised applications, including system specifications and programming guidelines. Responsible for documentation to describe program development, logic, coding and corrections.

Spectrum Health is in the process of deploying a new patient registry platform to support Clinical Research and Quality Outcomes studies. The Registry Application System Analyst will be responsible for working with internal customers to design and configure this software to support the registry needs of specific studies and groups. Additional responsibilities may include configuring and supporting other packaged software related to clinical research and/or business informatics.

The ideal candidate will demonstrate an aptitude to learn new systems and the ability to drive their successful use and adoption.


Qualifications

REQUIRED

- Bachelor's degree or equivalent work experience in computer science or a related field.
- Five (5) years experience in the planning, design, testing, implementation, support and analysis of programs and software.
- Experience in systems development life cycles, including requirements gathering and design.
- Knowledge of relational database systems and SQL

BENEFICIAL

- Masters degree
- Understanding of data warehousing and business intelligence concepts
- Background in healthcare, especially clinical research
- Familiarity with Remedy Informatics or other research registry platforms


Spectrum Health is a not-for-profit, award winning, integrated health system based in West Michigan. Our organization includes a medical center, regional community hospitals, a dedicated children's hospital, a multispecialty medical group and a nationally recognized health plan, Priority Health.

We invest in our people by supporting a dynamic, high-performing workplace. Our collaborative approach to patient care includes a commitment to provide an exceptional experience for patients and their families. Spectrum Health supports successful career growth, in an innovative environment.


Friday, February 8, 2013

Web Manager - Spectrum Health - Grand Rapids, MI

Mike.Foster@rightthinginc.com for more information!!!


If you are interested in being a part of dynamic, high performing workplace where you can grow your career and participate in an innovative environment, then you would be a great fit for our team! Spectrum Health is a not-for-profit, award winning, integrated health system based in West Michigan. Our organization includes a medical center, regional community hospitals, a dedicated children's hospital, a multispecialty medical group and a nationally recognized health plan, Priority Health. Our collaborative approach to patient care includes a commitment to provide an exceptional experience for patients and their families. We are looking for a Web Manager with business savvy and technical expertise to engage with teams and elevate our web presence.

As a Web Manager on our team, you will play a key role in:
·         Developing partnerships, driving strategy and delivering the web experiences that enable users to engage with their personal health information and insurance
:
·         Directing, establishing, maintaining and planning the overall policies and goals for a web innovations department.
·         Coordinating and negotiating with the hospital operations, marketing and sales groups.
·         Driving web release strategy, interacting with business development and product marketing to define requirements, and directing interaction with engineering and operations on product development.
·         Partnering with marketing departments to establish a road map for consumer website development.
·         Creating a highly efficient, effective and nimble team by strategic leadership and professional development.
·         Taking responsibility and ownership of strategic direction, implementation and maintenance of web solutions.
·         Managing and delivering a prioritized road map while creating an intake, evaluation and portfolio management process for web initiatives.
·         Managing web programs, budget, reporting and resources across the Spectrum Health System.
·         Creating and maintaining processes for engaging the web solutions team and service level agreement to manage client's expectations.
·         Managing the product development process by translating user requirements into action plans.
·         Maintaining, managing and tracking vendor relationships, contracts and service level agreements.

A successful member of our team requires:
·         5 years of experience of relevant digital experience within a service industry environment.
·         3 years of experience focused on the delivery of web project, technical project and management and delivery.
·         3 years of leadership experience in managing multiple, large cross-functional teams or projects and influencing senior level management and key stakeholders

Experience with project management, vendor management and contract management is preferred.






Thursday, February 7, 2013

Bummer....LinkedIn raising rates on recruiters....

As Revenue Soars, LinkedIn Announces Plan to Raise Recruiter Rates

Oracle ETL Application Developer - Spectrum Health - Grand Rapids, MI

Mike.Foster@rightthinginc.com for more information!!!



Company Description

Spectrum Health is a not-for-profit, award winning, integrated health system based in West Michigan. Our organization includes a medical center, regional community hospitals, a dedicated children's hospital, a multispecialty medical group and a nationally recognized health plan, Priority Health.

We invest in our people by supporting a dynamic, high-performing workplace. Our collaborative approach to patient care includes a commitment to provide an exceptional experience for patients and their families. Spectrum Health supports successful career growth, in an innovative environment.

Position Summary

Designs, codes or configures, tests, debugs, deploys, documents and maintains large and/or complex programs, using a variety of software development toolkits, programming languages, testing/verification applications and other tools, while adhering to specific development best practices and quality standards. Gathers business requirements, translating that information into detailed technical specifications from which programs will be written or configured, and validating that the proposed applications align with the architectural design and with the business needs. Drives process leadership for work groups, and product/service delivery strategy and work plans. May be responsible for successful completion of projects or phases of projects. Other responsibilities may include deep troubleshooting and issue analysis, as well as coding, testing and implementing software enhancements and/or applying patches. Staff members in this position are skilled, effective and self-sufficient in working within a diverse technology portfolio, and regularly provide guidance and training to less experienced Application Development Analysts.


Required Qualifications:

  • 5 years of experience developing and supporting applications
  • Experience with conceptual, logical, and physical modeling
  • Experience with 3rd Normal Form and Star Schema modeling
  • Experience with Oracle database design/analysis
  • Experience with Oracle performance tuning strategies
  • Experience with development in Erwin or other similar tools
  • Experience with data profiling
  • Experience with Informatica, Oracle Data Integrator and/or similar ETL tools
  • Experience with designing an enterprise level data architecture
  • Experience with implementing Master Data Management concepts and solutions

SharePoint Administrator - Spectrum Health - Grand Rapids, MI

Mike.Foster@rightthinginc.com for more information!!! 


Spectrum Health is a not-for-profit, award winning, integrated health system based in West Michigan. Our organization includes a medical center, regional community hospitals, a dedicated children's hospital, a multispecialty medical group and a nationally recognized health plan, Priority Health.

We invest in our people by supporting a dynamic, high-performing workplace. Our collaborative approach to patient care includes a commitment to provide an exceptional experience for patients and their families. Spectrum Health supports successful career growth, in an innovative environment.
This position will work extensively with our SharePoint environment. A well rounded Windows engineer will excel in this spot but SharePoint will be the emphasis.

ESSENTIAL FUNCTIONS:

  • Develop designs, supporting procedures, and other materials to achieve required service levels.
  • Integrate component designs in response to customer requirements.
  • Assess support incidents and initiate appropriate design change as needed.
  • Assess component builds for completeness, correctness, and suitability to purpose.
  • Develop technical approaches to solutions based on available designs; recommend new designs as needed.
  • Conduct targeted technology and methodology R&D.
  • Build solutions consistent with approved designs, test them, and then deliver them (in) to production.
  • Migrate component implementations to updated designs.
  • Develop, maintain, and communicate component inventories that identify targets for operational procedures.
  • Execute Operational Maintenance in accordance with established procedures.

Support:

  • Resolve incidents in accordance with best practices and established procedures.
  • Identify and recommend solutions for systemic production problems.
  • Design, develop, and implement monitoring systems and protocols to capture service level outcomes.
  • Provide next-level support for systems and solutions.
  • Working with vendor support to resolve issues.

Technology Leadership:

  • Provide resource, time, and cost estimates for provisioning, operation, and technical support.
  • Provided feedback on the provisional, operational, and support effectiveness of designs and team methodologies.
  • Identify and define processes, artifacts, and methods for provisional, operational and support proficiency, growth, and mentoring.
  • Assess activity and outputs for conformance with defined provisional, operational, and support processes, artifacts, and methods.
  • Mentor junior staff for provisional, operational, and support technical proficiency and growth.
  • Work in compliance with approved standards and best practices.

BASIC QUALIFICATIONS: 

  • Minimum of a high school diploma or GED required.
  • 5-6 years supporting SharePoint 2010, 2007, 2003.
  • Extensive administration experience in SharePoint 2010 a must.
  • Windows 2008R2, SQL Server experience a must.
  • Working knowledge of firewalls and load balancers needed.
  • Must be able to work in a highly collaborative, enterprise environment where attention to detail is normal.5 to 8 years experience troubleshooting on Windows and/or Linux.
  • 5 to 8 years experience of server and software administration.
  • Willing to work nights and weekends on a rotational basis as needed.
  • Ability to speak English well enough to be understood by clients, co-workers and the public.

PREFERRED QUALIFICATIONS/REQUIREMENTS:

  • Bachelor's Degree in Computer Science, Information Systems or other related discipline preferred.
  • 5 to 8 years experience with Windows Server 2008R2 and Linux/Unix and broad experience in Active Directory and Citrix Metaframe.
  • 5 to 8 years experience in creating batch, Visual Basic and other forms of scripting.
  • 5 to 8 years full-time experience in an enterprise IT environment.
  • 5+ year's full-time experience in a related infrastructure technology field (e.g. Server, Storage, Network, Telecom, Database, Security, etc).
  • Experience with vendor applications; Facets, Lawson, CCMS, TM1, Onbase, Websphere, Business Objects, Apache, Sitecore, Squid, Glassfish, Google Search Appliances and Impact Pro.

Knowledge:

  • Healthcare industry experience preferred.
  • Familiarity with technical architecture concepts


New Client Announcement -- Spectrum Health

While I am still supporting Highmark in Pittsburgh, I will also be working on jobs for Spectrum Health in Grand Rapids, MI!


Spectrum Health is a not-for-profit, award winning, integrated health system based in West Michigan. Their organization includes a medical center, regional community hospitals, a dedicated children's hospital, a multispecialty medical group and a nationally recognized health plan, Priority Health.

Their invest in their people by supporting a dynamic, high-performing workplace. Their collaborative approach to patient care includes a commitment to provide an exceptional experience for patients and their families. Spectrum Health supports successful career growth, in an innovative environment.

If anyone is interested in working at Spectrum Health please feel free to reach out!!!

Wednesday, February 6, 2013

How to fine tune your resume....

How to Fine-Tune Your Résumé

For those of you who work from home....

5 Ways To Get More Done When Working From Home

Health Proposal Writer - Highmark - Pittsburgh, PA

Mike.Foster@rightthinginc.com for more information!!!

This position supports Clinical Client Relations, reports to the Manager, Clinical Content Development and CCR Projects, and is primarily responsible for the development of clinical content of client-facing materials that will affect the delivery of customized health management strategies. Performs extensive edits of materials to ensure that content is accurate, current, relevant, and consistent. Together with designated colleagues, this position coordinates the RFI and RFP responses from Health Affairs. This position substantiates the Highmark mission, provides product differentiation, and contributes to the retention of Clients and acquisition of new business by providing client specific responses with emphasis on market differentiation with Highmark's clinical capabilities.


Minimum Qualifications:
  • Bachelor of Science in a clinical field such as Nursing, Exercise Science, Behavioral Health, Nutrition.
  • Five (5) years experience in health care and the health insurance industry.
  • Two (2) years clinical analytic experience and strategic thinking.
  • Two (2) years experience and excellence in writing and editing health communications.

Preferred Qualifications:
  • Master's degree in a clinical field such as Nursing, Exercise Science, Behavioral Health, Nutrition. 
  • Demonstrated experience and excellence in health communications.

Knowledge, Skills and Abilities:

  • Clinical knowledge and health care experience.
  • Comprehensive understanding of population health management
  • Excellent writing and editing skills.
  • Demonstrated experience and excellence in health communications.
  • Portfolio of examples of clinical writing.
  • Active listening skills.
  • Relationship building skills
  • Analytical skills.
  • Organizational skills and the ability to prioritize.
  • Ability to meet deadlines often with a quick turnaround time.

Senior Strategic Sourcing Specialist - Highmark - Pittsburgh, PA

Mike.Foster@rightthinginc.com for more information!!!


The Senior Strategic Sourcing Specialist is responsible for sourcing strategy development, execution of defined category sourcing playbooks and leading Sourcing Analysts in performing daily transactional purchasing activities to meet the needs of internal business partners and drive value for assigned spend categories. This position brings more sourcing experience and contracting skills to the job and will take an active role in establishing higher-dollar value/more complex contracts (e.g. high risk, > $100K) with suppliers for timely acquisition of goods and services while maintaining compliance with Highmark's procurement policies and procedures and other state and federal acquisition regulations (e.g., HIPAA, privacy protocols). This position is also responsible for providing contract management and supplier relationship management support and improving performance of assigned spend categories across the organization.
 
Further, the Senior Strategic Sourcing Specialist will build strong working relationships with Procurement Consultants and internal business partners and serve as a subject matter expert on evaluating and recommending appropriate category sourcing strategies and tactics to obtain desired category performance results and meet corporate supplier diversity spend goals. The Senior Sourcing Analyst position requires working knowledge of the technical category specifications, commercial aspects and supply market of their assigned spend categories. For categories and spend not formally managed by a Procurement Consultant, this position will provide leadership for each category including strategy/plans, strategic sourcing and other strategic procurement processes such as supplier relationship management, spend performance management, and category governance.
 
Specific responsibilities include, but are not limited to:
 
  • Lead cross-functional strategic sourcing effort and contracting activities to fulfill internal business needs for higher-dollar value goods and services. Gather/analyze business requirements and set sourcing strategies that leverages Highmark's competitive positioning in the marketplace to ensure the best quality, pricing and delivery of goods and services. Identify and pre-qualify potential sources of supply, ensuring inclusion of small and disadvantaged suppliers. Prepare and send bid solicitations -- Request for Information (RFI), Request for Quotations (RFQs), and Request for Proposals (RFPs) -- in compliance with corporate policies and procedures. Evaluate quotes/proposals and communicate award recommendations based upon pre-defined selection criteria (e.g., benefits/cost savings, quality/service, supplier diversity spend targets, etc.). Develop negotiation strategies and establish contractual agreements with selected suppliers using pre-approved category-specific contract templates and clauses. Escalate contract negotiation disputes and points of contention to sourcing and procurement management for resolution, as necessary. Assist procurement operations with supplier transitioning and implementation activities, as required.
  • Manage the contract lifecycle in coordination with contract administration and internal business partners; including renewal or termination of expiring contracts and negotiation of contract changes, statements of work (SOWs) and amendments to terms and conditions, as necessary. Reroute and facilitate approval of contractual changes, as necessary, and communicate new terms to appropriate stakeholders.
  • Build and maintain strong working relationships with supplier relationship management and internal business partners to support preparation activities for conducting periodic supplier review sessions; including assessment of supplier performance against KPI targets and contractual service level agreements (SLAs). Additionally, support supplier relationship management and internal business partners in managing action items and requirements coming out of the supplier review sessions for improving supplier capabilities and performance.
 
Position expectations:

  • Ability to influence the formulation of supplier strategies by proactively ensuring that knowledge and perspective are considered early and incorporated in the development of sourcing strategies.
  • Ability to forecasts industry trends and links insights to strategy development and strategic supplier relationships.
  • Ability to create bidding strategies and bid evaluation criteria
  • Possess thorough knowledge and broad application of financial concepts as they apply to the purchasing of services and incorporates Total Cost of Ownership and other financial concepts into sourcing project execution.
  • Ability to utilize game theory to anticipate supplier moves and develop optimal Highmark negotiation strategies
 

The successful candidate will have the following qualifications:
 
  • Bachelor's Degree of Business Management or related field or over five years of professional experience in sourcing and contracting indirect spend categories. Master's Degree in Business or Supply Chain Management is preferred
  • Experience in procurement technology and related processes, contract management, and spend analysis
  • Experience in contract language and effective negotiations for assigned categories
  • Minimum of 5 years experience of delivering cost savings for healthcare payor organizations
  • Must have in-depth knowledge of key procurement operations processes and current best practices
  • Certified Processional in Supply Management (CPSM) or Certified Purchasing Manager (CPM) or equivalent is preferred

Tuesday, February 5, 2013

Tips for recruiting for a client with a not so good reputation.....

How to Recruit for a Lousy Company

Interesting article about the future of RPO....

The Future of RPO? 3 Predictions for 2013 and Beyond

Manager of Care Managment - Highmark - Pittsburgh, PA

E-mail Mike.Foster@rightthinginc.com for more details!!!



Summary of Job Responsibilities:
  • The Manager of Care Management is an expert in the areas of utilization management, continuum of care planning, benefit interpretation, disease management, insurance industry regulations as well as personnel management.
  • Accountable for the oversight; development and maintenance of the department's care management processes. This includes utilization management, strategic planning, care cost initiatives, system development and quality outcomes.
  • Responsible for compliance to NCQA, URAC, CMS, DOH, and DOL regulations.
  • Responsible for appropriate application of Medical Policy and criteria.
  • A representative of Healthcare Management Services across the corporation.
  • Coordinates all department activities; staff education, policy and procedure development and revision, care and case management audits, oversees overall operations such as call volume, referrals to case management, Blues on Call and physician advisor area. Expected to be a role model to staff and able to assist in the day to day activities as needed.
Required Qualifications:
  • High School Diploma
  • 3-5 years experience in Clinical Nursing
  • 7-10 years experience in a managed care environment
 Other requirements (licenses, certifications, specialized training, physical abilities needed to perform the job):
  • Registered Nurse License
Preferred Qualifications:
  • Additional relevant education level and/or years of experience:
    • Bachelor of Science in Nursing
Additional relevant knowledge and/or skills and/or work experience:
  • 3-5 years in staff and project management
  • Demonstrated Project Management skills.
  • Excellent written and verbal communication skills.
  • Ability to interact with all levels of the organization.
  • Ability to interact with external customers and providers.
  • Ability to analyze data, measure outcomes and develop action plans.
  • Highly effective interpersonal skills.
  • Recognized as a clinical nursing expert.
  • Ability to intervene in crisis situations and multi-task.
  • Excellent computer and software knowledge and skills.
 Additional relevant licenses, certifications, training, etc.:
  • Certification in Care Management

Physician Adviser - Highmark - Pittsburgh, PA

Currently searching for a full-time Physician Adviser for Highmark in Pittsburgh, PA.

E-mail me at mike.foster@rightthinginc.com for more information!!!


This position is responsible for the following:
  • Disability and Benefit Case assessment and management with case-specific client interaction.
  • Prepare for and participate in client claims reviews as needed in conjunction with Workers Compensation claims staff.
  • Respond to customer-based issues/problems as they relate to unique client business needs or medical issues
  • Provide ongoing educational program development and implementation for physician and non-physician HMIG staff
  • Participate in new physician training
  • Oversight of the treating physicians work
  • Communicate with treating providers to make sure treatments and return to work plans are consistent with HMIG protocol

 REQUIRED QUALIFICATIONS
Education/ Work Experience :
  • Graduate Medical Degree
  • Three years clinical experience
Licenses or Certifications:
  • Board Certification or Board Eligibility Board certified in an ABMS recognized specialty
  • MD or DO with an unrestricted PA medical license.
PREFERRED QUALIFICATIONS
Licenses or Certifications:
  • Board certified/eligible in an  ABMS recognized specialty (orthopedics, , occupational medicine, emergency medicine).

Work Experience
  • 3 to 5 years of clinical experience

Welcome

My name is Mike Foster, a Senior Technical Recruiter for the RightThing, an ADP company.  I have been recruiting in industries such as IT, Healthcare, Insurance, Manufacturing, and Engineering for over 6 years and I will be using this blog to post my open positions as well to share interesting recruiting/staffing articles.

Please feel free to reach out to me via e-mail at mike.foster@rightthinginc.com and send me a request to connect on Linked In:

www.linkedin.com/in/recruitermikefoster/

Thanks!!!